Shipping policy

Shipping Policy

Order Processing

All orders are processed after confirmation by our team.

Customers may receive a call or WhatsApp message to confirm order details before dispatch. Kindly ensure your phone number is active and reachable to avoid delays or cancellation.

Orders that cannot be confirmed may be cancelled.


Delivery Timeline

Lagos Deliveries

Orders within Lagos are typically delivered within 24 hours after order confirmation.

Outside Lagos

Deliveries outside Lagos may take up to 3–7 working days depending on your location and logistics availability.

Please note that delivery timelines may occasionally be affected by public holidays, weather conditions, traffic situations, or unforeseen logistics delays.


Delivery Fees

Delivery fees are calculated based on your location and will be communicated during order confirmation or at checkout where applicable.

Customers are responsible for delivery charges unless stated otherwise during promotions or special campaigns.


Cash on Delivery (COD)

We offer Cash on Delivery for eligible orders and locations.

Customers may inspect their package upon delivery before making payment.

Payments can be made via:

  • Cash
  • Bank Transfer

Failed Deliveries

If a customer is unreachable, unavailable, or repeatedly misses delivery attempts, the order may be cancelled.

Additional delivery charges may apply for rescheduled deliveries.


Order Changes & Support

Need to update your order or follow up on delivery?

Our support team is available via:

  • WhatsApp: 08147815747
  • Phone Call: 08147815747

 

Important Notes

While we work hard to ensure timely deliveries, delivery timelines are estimates and may vary based on operational or external factors beyond our control.

We appreciate your patience and trust in our service.